1. Are your arrangements for sending confidential faxes consistent across your organisation?

Yes, we have a safe haven policy in place that is audited regularly and all is well!

We have all of the right policies in place, but controlling and auditing them could be simpler.

I wasn’t aware we had to make safe haven arrangements for fax.

2. Do your staff have a means of sending confidential information quickly, efficiently and securely?

Definitely, and it has improved the level of service we can offer our patients.

It’s deployed here and there.

We depend on other ways to get the information from a to b.

3. Are your systems for managing confidential paper documents tightly integrated with your IT systems?

Of course, we knew this was the best way to go.

Yes, but not organisation wide.

We tend to secure paper documents such as faxes using lock and key

4. Overall, would you say your solution for controlling the transfer of patient records electronically is a success?

Definitely.

It's okay, there’s room for improvement though.

It’s definitely something we should review sooner, rather than later.